We want you to be happy with your purchase! Feel free to contact us with any questions you may have regarding the items that you are interested in. We will make every effort to answer your questions accurately so you get what you want the first time.
Returns & Exchanges:
Online purchases made through highheelshighgoals.com are valid for exchange or refund within 30 days of the ship date. All items must be returned unworn, unwashed and unused. Items must be accompanied by the original return form and customs documents (if applicable). Final sale merchandise may not be returned for a refund or exchange; unless received damaged, defective, or wrong item(s) shipped.
How to Return:
Returns are accepted within 30 days from the ship date. Please contact firstname.lastname@example.org for Return Authorization number and indicate the reason for each item you wish to return.
Mail merchandise to:
High Heels High Goals
PO Box 6134
Capitol Heights, MD 20791-6134
We recommend that all returns be sent via traceable carrier. We are not responsible for packages not received if sent via non-traceable carrier. We cannot accept C.O.D deliveries. Upon receipt, please allow 2-3 weeks for your account to be credited (minus shipping charges) and 1-2 billing cycles for the credit to appear on your statement. For returns to International and APO/FPO addresses, please allow 4-6 weeks for your account to be credited (minus shipping charges) and 2-3 billing cycles for the credit to appear on your statement.